Welcome to Velora. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
Velora is an online store offering handbags, fashion accessories, and related products to customers worldwide.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
2. Products
We strive to display our products as accurately as possible. However:
- Product colors may vary slightly due to monitor and screen settings.
- Product images are for illustration purposes.
- Availability of products is subject to change without notice.
3. Pricing
- All prices are displayed in the selected currency.
- Prices may change without prior notice.
- Customers are responsible for any customs duties, import taxes, or local fees imposed by their country.
4. Orders
We reserve the right to:
- Refuse or cancel any order.
- Limit quantities purchased per customer.
- Request additional verification before processing an order.
An order confirmation email does not guarantee acceptance of an order.
5. Shipping
- We ship internationally to most countries.
- Delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other circumstances beyond our control.
- Velora is not responsible for delays caused by shipping carriers or customs authorities.
6. Returns & Refunds
Customers may request a return or refund according to our Return & Refund Policy.
Returns may not be accepted for:
- Used products
- Damaged items caused by customer misuse
- Items marked as final sale
Refunds are processed after returned items have been inspected and approved.
7. Intellectual Property
All content on this website, including:
- Logos
- Product images
- Text
- Graphics
- Designs
is the property of Velora and may not be copied, reproduced, or distributed without written permission.
8. User Conduct
Users agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to website systems
- Upload malicious software or harmful content
- Engage in fraudulent activities
9. Limitation of Liability
Velora shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the amount paid for the purchased product.
10. Privacy
Your use of this website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described in the Privacy Policy.
11. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with applicable laws.
Any disputes arising from the use of this website shall be resolved through the appropriate legal channels.
12. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Velora Customer Support
Email: support@velora.com
Contact Form: Available on our Contact Us page
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM